FOR REFERRAL PARTNERS

Clear Clinical Findings.

Reliable Turnaround Times.

If you are thinking about making a referral, here's what you need to know about who I work with, when to refer, what to expect, and how to send a file.

When to Refer

Who Can Refer

Assessments & Medicolegal Evidence

  • Form 1 / Attendant Care: A client requires an objective and thorough report and breakdown of physical or cognitive attendant care hours.

  • OCF-19 / CAT & GOS-E Support: A physician or neuropsychologist requires objective observations of functional performance data to make a well-supported determination of catastrophic impairment.

  • SABS & LAT Disputes: When a file involves a disputed issue of function, Atlas North provides independent assessment grounded in direct observation, clinical reasoning, and relevant supporting evidence.

Home, Safety & Workplace Transitions

  • Home Safety & Equipment: The client is struggling with transfers, fall risks, or physical barriers at home and needs specific recommendations for modifications or assistive devices.

  • Hospital Discharge: A client with complex injuries is leaving the hospital and needs immediate home safety setups, equipment sourcing, personal support worker set-up, and care coordination.

  • Return-to-Work Barriers: The client cannot manage their job duties, and they require a Job Demands Analysis or ergonomic review to determine how to safely match their restrictions to the workplace.

Rehabilitation & Complex Recovery

  • Post-Concussion Symptoms: Persistent cognitive fatigue, brain fog, or sensory issues are stalling recovery after sustaining a mild traumatic brain injury.

  • Chronic Pain & Fatigue: Persistent pain is limiting daily activity, and the client needs practical pacing, energy conservation, and reactivation strategies to gradually get moving again.

  • Trauma & Community Avoidance: Psychological barriers such as driving or passenger anxiety after a crash are keeping the client isolated and unable to navigate their community.

  • Complex, Overlapping Injuries: The client is dealing with a mix of physical, psycho-emotional, and cognitive deficits and needs a structured, goal-directed rehab plan to keep their recovery on track.

We accept direct referrals from professionals across the legal, insurance, and healthcare sectors, including:

Personal Injury Lawyers (Plaintiff & Defense): For objective medicolegal assessments, independent rebuttal reports, and expert testimony for LAT disputes or tort claims.

Auto Insurance Adjusters: For objective, evidence-based assessments (including Form 1, OCF-19 support, and housekeeping/caregiving reviews) to assist with file resolution and benefit determination. Atlas North's role is to document function as it is observed, including abilities, limitations, supports and areas of uncertainty. Clinical opinions are based on the available evidence and are not predetermined by the referral source or anticipated outcome of the file.

Case Managers: To coordinate immediate, goal-directed community rehabilitation, hospital discharge planning, and equipment sourcing for complex or catastrophic files.

Primary Care Physicians & Specialists: For functional, cognitive, or ergonomic assessments to assist with return-to-work planning or to provide objective observational data for catastrophic (CAT) impairment applications.

Self-Referrals (Private Clients): Atlas North accepts direct inquiries from individuals or family members seeking private occupational therapy services following an injury. (Note: We can assist in determining if your auto-insurance policy will fund these services).

Have a Complex File?

To discuss a potential referral or determine if Atlas North is the right fit for your client, please contact us directly by phone, email, or the referral form below. We will return your inquiry by the next business day.

Our Referral Process

We know you are managing tight timelines. We keep our process straightforward, responsive, and predictable from the moment a referral is made.

To start a referral, we typically need (if you don't have everything, call us and we can determine what is needed):

  • Client name, address, and contact information

  • Referral source contact information

  • Reason for referral

  • Relevant clinical documentation

  • Funding/insurer information, where applicable

Send the Referral:

  • By submitting a Secure Form

  • By Phone: Call us directly at (519) 804-9222

  • By Fax: Send your referral package to (833) 206-2577

What Happens Next:

  • We confirm fit and availability: Once we receive your inquiry or referral, we will complete a conflict check and confirm receipt within 24 hours.

  • We arrange the assessment: Once the referral is accepted, we coordinate directly with the client to arrange the assessment.

  • You receive the findings: Reports and clinical letters are prepared according to the nature of the referral, with clear findings, analysis and practical recommendations.

Need an Urgent Assessment or Hospital Discharge?

General Inquiries

Use the form below to reach Atlas North directly for your general inquiries. We will review and respond to all inquiries within one business day.

Privacy Notice: Please do not include sensitive clinical or personal health information in this form.

To initiate a referral, you may call or fax a referral package directly to us. Otherwise, for secure electronic file transfer, please use our Secure Referral Portal, or provide your own secure download link.

Email

Phone

(833) 206-2577

Fax

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Refer through Fax or Phone

Refer through Our Secure Portal

To protect client privacy and ensure PHIPA compliance, we highly recommend submitting all referrals and documentation through our portal below.


Secure Referral Portal
Submit a Secure Referral

General Inquiry